Privacy

Privacy policy for enterprise software and website interactions.

This policy explains how Flexfire Solutions handles business contact information, customer account data, support records, and operational logs in connection with B2B services.

Operating model

A governed operating surface for risk, compliance, security, and data teams.

Business contact data

Names, roles, email addresses, company names, and communications for sales, support, and administration.

Service data

Customer-provided workflow records, configuration, metadata, and evidence files under customer instructions.

Security and usage logs

Authentication events, administrative activity, API usage, device metadata, and diagnostic logs.

Requests

Privacy questions and rights requests should be sent to privacy@flexfire.solutions.

Privacy operations

Controller and requests

Flexfire Solutions handles enterprise demo, support, security, billing, and product-usage records. Privacy requests can be sent to privacy@flexfire.solutions.

Legal bases and retention

Processing is based on contract performance, legitimate security and service interests, consent where required, and legal obligations. Records are retained only for operational, audit, legal, and security periods.

Processors and transfers

Infrastructure, analytics, support, and communications processors are reviewed for security terms. DPAs, SCCs, and transfer safeguards are used where applicable.

Rights and security

Customers may request access, correction, deletion, export, objection, or restriction. Controls include access review, encryption, logging, least privilege, and incident response.

Build governed risk operations

Contact the enterprise team for a platform walkthrough, security questionnaire, or API review.

privacy@flexfire.solutions